Wednesday, April 27, 2011

AMG Staff Defines Core Values


AMG staff recently voted on nine core values. A collaborative process was undertaken to come up with these values and each AMG employee embraces them to serve our clients.  It was a great process to bring together our employees who work with different associations from varying industries yet have these core values in common.
Accountability
We own and resolve actions, problems and issues.

Building Strong Relationships
We strengthen the bond with our clients, business partners and each other by adding value and anticipating needs.

Communication
We listen well, instead of reacting fast, to better understand. We are concise and articulate in speech and writing.

Dedication
We exhibit a strong work ethic in each and every task we perform.

Innovation
We always seek opportunities to innovate and improve client services.


Professional Development
We continually add to our skill set to learn and grow within the association management profession.

Respect
We treat everyone with courtesy and kindness.

Social responsibility
We nurture a sense of community by giving back to charities and philanthropic organizations individually and as an AMG team.

Trust
We have confidence in the integrity, reliability and fairness of others and of AMG as an organization.

What are your organization's have core values? Would love to hear how some other organizations determine what is important to them.

Wednesday, April 13, 2011

Happy Volunteer Week!

As a volunteer leader and working closely with many from association clients, I am glad there is a week dedicated to the appreciation of volunteers.

I posted recently about my thoughts on volunteerism but want to dedicate this post to AMG employees who not only work to provide top-notch service to our clients each day, but volunteer their time and resources to charities and philanthropic organizations throughout the year on their own time.

Just look at this list of organizations AMG employees volunteer for and you can get a sense of community baked into the culture here at AMG.

Alternative House
Alzheimer's Association
American Diabetes Association
American Cancer Society
American Heart Association
Arthritis Foundation
Borromeo Housing
Bull Paws Rescue
DC Central Mission
Dress for Success
Ducks Unlimited
Ecumenical Community Helping Others (ECHO)
Fabretto Foundation for Children
Feed the Petz
Freestyle Foundation
Girls on the Run - Northern Virginia
Golden Retriever Rescue, Education and Training (GRREAT)
House of Ruth
Humane Society of the US
Inland Valley Drug Free Community Coalition
Knights of Columbus
Lance Armstrong Foundation (Team LIVEStrong)
Lucky Dog Animal Rescue
March for Babies
March of Dimes
Meals on Wheels
Middleburg Humane Foundation
MOMS Club of Reston
Mousai: Young Artists Coalition
Multiple Sclerosis – Walk for MS
N Street Village
National Parkinson Foundation
Partner for Surgery
Salvation Army
SERVE
SHARE
Springfield Swim and Racquet Club
St. Jude Children's Research Hospital
Susan G Komen
We Care (Continental Airlines)

Do the people in your organization go above an beyond?  I am glad to know that I work with so many altruistic colleagues!

Monday, April 4, 2011

Public Policy: Every Association should and can have a Government Affairs Program

From Tristan North, AMG Vice President of Government Affairs
Tristan North, AMG Vice President of Government Affairs
While the importance of federal legislation and regulations varies significantly amongst associations, no association member or association itself is immune from the actions of the Congress and federal agencies. To that end, association boards of directors often find themselves trying to determine what level of resources are appropriate for influencing the policies that impact their respective memberships. One thing is certain, regardless of the level of available resources; every association should and can have at least a basic government affairs program that fits their needs.

Some Issues Impact Every Association, Some Just Yours

All one has to do is watch the evening news to hear about a new law that impacts all of our respective associations. One prime recent example is passage on March 3 of legislation (H.R. 4) in the U.S. House of Representatives to repeal the 1099 expanded tax reporting requirement. As part of the health care reform law enacted last year, Congress required all businesses (including non-profit organizations) to file 1099 forms for every business transaction over $600 per year starting January 1, 2012. This new requirement will be an unnecessary burden to businesses and associations. Fortunately, the Congress and the President agree that the requirement should be repealed which will likely occur in the coming months.

The 1099 reporting requirement repeal is just one example of the dozens or more of provisions of legislation or regulations that impact all of us. While large organizations with enormous advocacy resources like the U.S. Chamber of Commerce and the National Federation of Independent Businesses have been pushing for the repeal, not every issue that impacts your association will have implications for anyone but your members. It is in these cases in particular that a government affairs program becomes the most critical.

The American Ambulance Association (AAA) was actually established for the sole purpose of federal advocacy. Since the Congress sets the Medicare reimbursement rates for ambulance services and Medicare patients account for on average 50% of ambulance transports, it was critical that the industry have a voice on Capitol Hill. With no other health care organizations impacted by the rate setting and thus no one else advocating for adequate compensation, a handful of ambulance service professionals formed the AAA to fill the void. While their initial government affairs program was minimal, it is now a robust and comprehensive program.

Components of a Basic Program
The time to develop a government affairs program is before you are forced to have one in order to react to a threat or take advantage of an opportunity. A basic program will allow you to stay abreast of current issues impacting your membership and have a plan in place to educate and influence members of Congress and the administration should the need arise. Below are the basic components of such a program.

Staffing
A basic government affairs program does not require the hiring of new staff. You can identify a current member of your staff to also be your government affairs coordinator. It will likely take just a few hours a week of staff time although more time if launching an advocacy campaign.

Monitoring
At a minimum, your association should be monitoring for legislation and regulations. Your organization for no cost can use a legislative tracking service such as www.GovTrack.us and simply monitor the Federal Register at http://www.archives.gov/federal-register/ on a daily basis which lists all the Federal regulations issued that day. You can also subscribe for a fee to a legislative and regulatory monitoring service which will simply notify you of bills or regulations of interest to you.

Influencing
There are several ways you can mobilize your membership should an issue arise such as a piece of legislation your organization supports. The simplest way is to subscribe to a web-based advocacy tool such as Capwiz which allows you to post sample letters or talking points online. Your members then customize the letters which are automatically sent via e-mail to their members of Congress or are provided a phone number to call to use the talking points. At little or no cost and thus less convenience, you can also e-mail sample letters and talking points to your members and help them identify their members of Congress and how to best communicate with them. A similar strategy can be used to support or oppose a federal regulation.

Conclusion
A basic government affairs program does not have to take a lot of resources of an association. If your association later finds itself impacted more and more by federal legislation and regulations, then you can decide whether you should allocate additional resources for creating a more robust program such as retaining a lobbyist. In the meantime, if you don't already have one, your association should and can have a basic government affairs program which is a huge added benefit for your members.